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FAQ | How do I request transcripts?

A transcript is a duly certified record of all work completed at Mt. San Jacinto College.​

Need Official MSJC Transcripts?​

Mt. San Jacinto College has partnered with Credentials, Inc. to process official transcript requests online in order to provide a wider variety of delivery options, as well as enhanced communication and customer service.

 

Benefits of online ordering through Credentials:

  • ​More delivery options
  • ​electronic delivery (PDF)
  • expedited Fed Ex delivery
  • ​Expanded customer Service
  • ​(1-847-716-3005)
  • 5am - 5pm Monday thru Thursday and 7am - 3pm on Fridays
  • ​Alumni can submit their request online (signature authentication required)
  • Access to Student Account is not needed
  • ​Get status updates
  • email and text options, or check the status anytime online

 

Important Information:

  • Transcripts may not be processed if the student has an outstanding obligation with the College.

  • Transcript requests with Mail delivery (except for expedited Fed Ex service) will be shipped via the U.S. Post Office in standard First Class Mail. Mt. San Jacinto College is not responsible for mishandling by the U.S. Post Office or the receiving school or agency.
  • ​Students are responsible for providing correct delivery information for the transcript recipient.  Issues regarding the receipt of transcripts must be addressed by the student within 30 days from the date of the request.
  • Each student is entitled to two FREE transcripts or enrollment verifications from MSJC when the request is submitted by mail or through the Student Support HUB  (rush service no longer available). ​ For these requests, use the Paper Transcript Request Form​.

NOTE:  Students who have not attended for at least one year will need to use the No Login Required link below in order to submit a transcript request.  Signature authorization will be required at the end of the request.

 

Transcript Request Options and Charges
Paper/PDF Requests (mail or submit via the HUB):
Request Options​ Proce​ssing Time Charges
Mail 7-10 business days

$5 Transcript Fee

First two ar​e free

Pick up 7-10 business days

$5 Transcript Fee

First two are free

 
Online Orders through Credentials:
Request Options Processing TIme Charges
Mail/Pick up 3-5 business days

$5 Transcript Fee

 

Rush Mail/Pick up 1-2 business days

$8 Rush Fee +

$5  Transcript Fee

Electronic PDF SAME DAY

$5 Transcript Fee

 

Expedited Fed Ex Mail (Domestic)

1-2 business days

 

$23 Fed Ex Fee +

$8 Rush Fee +

$5 Transcript Fee

Expedited Fed Ex Mail (International)

1-2 business days

 

$53 Fed Ex Fee +

$8 Rush Fee +

$5 Transcript Fee