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Counseling Department at MSJC

Counseling Office Hours

Monday - Thursday 8:00 AM to 5:00 PM 
Friday 8:00 AM to 12:00 PM

Enter the Counseling Virtual Lobby

Are you a new student?  If you are, complete the First Semester Planning Session to receive your first semester educational plan. 

Returning students, transfer students, visit our virtual lobby.  K-12 students, your high school counselor will be able to connect you with our MSJC K-12 Counselors.

If you have a phone appointment: You will receive a call from the counselor.   Make sure you have your MSJC ID# and are able to write down notes as the counselor assist you with your questions. Please note that phone appointments are limited because counselors are not able to share their screen.  However, they will send an email at the conclusion of the appointment to share documents and/or links. 

If you have a virtual appointment: You will use the link provided in an email or log into Cranium platform (  Make sure your mic and camera are enabled to allow a counselor to provide you with the best support.

If you have a on-campus appointment:  Make sure you arrive at your assigned campus 10 minutes early to your appointment, with identification.  The counselor office location will be included in your  appointment confirmation email.  

  • Temecula Valley Campus (TVC) - Students can check-in on the 2nd Floor where the Counseling Office is located and where the Welcome Center is located.
  • San Jacinto Campus (SJC) - Our Counseling Department Building is under construction.  Counseling is now located in building 1100, Instruction Office. Students can get help finding their counselor's office at the Welcome Center, located inside the Library, building 300.
  • Menifee Valley Campus (MVC) - We are happy to help you in building 100, Counseling Office. Welcome Center is located in the Counseling Office.


Do you have a quick question? 15-minute sessions are available to answer quick questions.  Students can receive help without the need to schedule an appointment, please note the list of available services below, which will help you decide if you can get assistance by using our Virtual Lobby or visiting our on-campus drop-in (availability and wait time are based on counselor coverage). Please contact the Counseling Department if you have any questions.

Counseling services available in 15-minute sessions are:

  • 1 semester educational plans 
  • Declare or change a major or educational goal
  • Assistance with student petitions 
  • Verify you are ready to graduate   
  • Questions that require brief answers 
  • Referrals to other programs and/or services
  • Clear a prerequisite (You must have transcripts submitted or ready to share)

         **Have transcripts, AP, IB credit ready to share with the ​counselor

         ***Lobby  & on-campus drop-in hours are subject to change based on volume of students and counselor availability.

  • If you are on campus and don't have a computer, there are student computers available in the Welcome Center at all campus locations.

Enter the Counseling Virtual Lobby

Please note: The chat feature is compatible with Chrome and Firefox browsers only.

New students that have NEVER attended a college are required to participate in a First-Semester Planning Session to receive their educational plan.  Counseling Appointments are currently scheduled up to two weeks in advance; however, students can schedule an appointment online.  We encourage students to meet with a counselor once a semester. 

If you’re on academic warning or notice, please make a one-hour appointment with a counselor to discuss your options for continuing your education at MSJC.

the MSJC Counseling Department can't wait to see students again

Additional counseling services:

 Click here for Personal Counseling 

Counseling services hours:

Counseling Department hours: 
Monday - Thursday 8:00 AM to 5:00 PM 
Friday 8:00 AM to 12:00 PM  

Phone: 951-465-7927 

During the summer semester (June & July) we are closed on Friday. Counseling appointments can be scheduled up to two weeks in advance.

Please visit us at our student support hub.

This information is subject to change. If you have any questions, please contact the Counseling Department.


Administrative Contact

Citlali Gonzales
Associate Dean of Counseling

Mary Lou Dillard
Director of Counseling

Cynthia Prentice
Administrative Associate III

Carla Jackson
Administrative Associate II

Dena Lewis
Administrative Associate II

Janet Evans
Administrative Associate II

Rosa Jimenez
Administrative Associate II

Please visit us at our Student Support Hub.