Counseling Department at MSJC
Counseling Office Hours
Monday - Thursday: 8:00 AM to 5:00 PM
Friday: 8:00 AM to 12:00 PM (Virtually)
Are you a new student? If you are, complete the First-Semester Planning Session to receive your first semester educational plan.
Need Help? Visit Our Virtual Welcome Center!
Students can now access our Virtual Welcome Center for real-time assistance. Whether you have questions or need help finding the right
counseling or student support service, our team is here to guide you and connect you
with the appropriate resources.
Enter the Welcome Center Lobby
When you enter the Virtual Welcome Center, our staff will help guide you to the Virtual Counseling Lobby, where counselors are available for quick 15-minute sessions to support you with the following:
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Creating your First Semester Educational Plan
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Declaring or changing your major or educational goal
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Help with student petitions
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Graduation readiness checks
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Answering brief academic or counseling questions
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Providing referrals to other programs and services
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Clearing prerequisites (you must have transcripts ready or available to share, including AP or IB credit)
High School (Concurrent and Dual Enrollment) students, no need to enter the lobby. Your high school counselor will be able to connect you with a MSJC K-12 Counselor.
If you have a phone appointment: You will receive a call from the counselor. Make sure you have your MSJC ID# and are able to write down notes as the counselor assist you with your questions. Please note that phone appointments are limited because counselors are not able to share their screen. However, they will send an email at the conclusion of the appointment to share documents and/or links.
If you have a virtual appointment: You will use the link provided in an email or log into Cranium platform (https://msjc.craniumcafe.com/login). Make sure your mic and camera are enabled to allow a counselor to provide you with the best support.
If you have a on-campus appointment: Make sure you arrive at your assigned campus 10 minutes early to your appointment, with identification. The counselor office location will be included in your appointment confirmation email.
- San Jacinto Campus (SJC) - Counseling is now located in building 1150. Students can get help finding their counselor's office at the Welcome Center, also located in building 1150.
- Menifee Valley Campus (MVC) - We are happy to help you in building 100, Counseling Office. Welcome Center is located in the Counseling Office.
- Temecula Valley Campus (TVC) - Students can check-in on the 2nd Floor where the Counseling Office is located and where the Welcome Center is located.
New students that have NEVER attended a college are required to participate in a First-Semester Planning Session to receive their educational plan. Counseling Appointments are currently scheduled up to two weeks in advance; however, students can schedule an appointment online. We encourage students to meet with a counselor once a semester.
If you're on academic warning or notice, please make a one-hour appointment with a counselor to discuss your options for continuing your education at MSJC.
Additional counseling services:
Click here for Personal Counseling
Counseling services hours:
Counseling Department hours:
Monday - Thursday 8:00 AM to 5:00 PM
Friday 8:00 AM to 12:00 PM (Virtually)
Phone: 951-465-7887
During the summer semester (June & July) we are closed on Friday. Counseling appointments can be scheduled up to two weeks in advance.
***Lobby & on-campus drop-in hours are subject to change based on volume of students and counselor availability.
Please visit us at our student support hub.
This information is subject to change. If you have any questions, please contact the Counseling Department.
Administrative Contact
Citlali Gonzales
Associate Dean of Counseling
Mary Lou Dillard
Director of Counseling
Cynthia Prentice
Administrative Associate III
Janet Evans
Administrative Associate II
Please visit us at our Student Support Hub.